SAP B1 Sales Process - Basics

This is an Introductory Course to Sales

Course Objectives:

At the end of the Course:

  1. You will have an Overview of SAP B1 Sales Process
  2. You will have a Basic understanding of Sales Order to Cash

Pre-Requisites:

  1. SAP B1 Introduction and Navigation - Basics
  2. SAP B1 Master Data and Documents

Target Audience:

  1. S & M - Sales and Marketing Team
  2. S & OP - Sales and Operations Planning

SAP B1 Customers and CRM

This Course introduces you to the SAP B1 Customers and CRM

Course Objectives:

At the end of the Course:

  1. You will have an Overview of Customers and Customer Groups
  2. Understanding how CRM - Customer Relation Management works in SAP B1

Pre-Requisites:

  1. SAP B1 - Sales Process Basic

Target Audience:

  1. Marketing Team
  2. Business Analysts
  3. Customer Relation Executives

SAP B1 Sales Process - Advanced

This Course gives an insight into additional features of the Sales Process.

Course Objectives:

At the end of the Course:

  1. You will have an Overview of Automating the Sales Process
  2. You will have a better Understanding of AR Credit Memos
  3. You will Learn to Handle Returns and Exchanges

Pre-Requisites:

  1. SAP B1 - Customer and CRM

Target Audience:

  1. Sales and Marketing Team
  2. Finance Team