This Course gives you a detailed information on Observing Performance and Providing Feedback.

Course Objectives:

At the end of the Course

  1. You will get an overview of Observing Performance and Providing Feedback

Pre-Requisites:

  1. Nil

Target Audience:

  1. Supervisors
  2. Managers
  3. Staffs



This Course introduces you to the Communicating Effectively for Front-Line Supervisors

Course Objectives:

At the end of the Course

  1. Essential Skills of a Front-line Supervisor
  2. What is Effective communication?
  3. Why is Effective communication important for a FL Supervisor?
  4. Principles of Effective Communication.
  5. 7 C’s of Effective Communication.
  6. Effective Communication Process (PDCA)

Pre-Requisites:

  1. Nil

Target Audience:

  1. Supervisors
  2. Managers
  3. Staffs

 

This Course introduces you to the Building Trust

Course Objectives:

At the end of the Course

  1. What is trust?
  2. Whom do you trust?
  3. Why do you trust?
  4. Difference between trust and mistrust.
  5. How can trust be built?
  6. Characteristics of a trust-worthy person
  7. Challenges due to loss of trust

Pre-Requisites:

  1. Nil

Target Audience:

  1. Supervisors
  2. Managers
  3. Staffs

This Course introduces you to the Supervisory Development

Course Objectives:

At the end of the Course

  1. You will get an overview of Servant Leadership Program
  2. You will get to know the Better Understanding of Deploying the Balanced Scorecard
  3. You will also have an insight of the qualities and role of a Supervisor

Pre-Requisites:

  1. Nil

Target Audience:

  1. Supervisors
  2. Managers
  3. Staff


                                                   

This Course introduces you to the Supervisory Development

Course Objectives:

At the end of the Course

  1. You will get an overview of Supervisory Development Program.
  2. You will get to know the difference between good and bad Supervision.
  3. You will also have an insight of the qualities required to be an Efficient Supervisor.

Pre-Requisites:

  1. Nil

Target Audience:

  1. Supervisors
  2. Managers
  3. Staff