This Course gives you a detailed information on Observing Performance and Providing Feedback.
Course Objectives:
At the end of the Course
- You will get an overview of Observing Performance and Providing Feedback
Pre-Requisites:
- Nil
Target Audience:
- Supervisors
- Managers
- Staffs
This Course introduces you to the Communicating Effectively for Front-Line Supervisors
Course Objectives:
At the end of the Course
- Essential Skills of a Front-line Supervisor
- What is Effective communication?
- Why is Effective communication important for a FL Supervisor?
- Principles of Effective Communication.
- 7 C’s of Effective Communication.
- Effective Communication Process (PDCA)
Pre-Requisites:
- Nil
Target Audience:
- Supervisors
- Managers
- Staffs

This Course introduces you to the Building Trust
Course Objectives:
At the end of the Course
- What is trust?
- Whom do you trust?
- Why do you trust?
- Difference between trust and mistrust.
- How can trust be built?
- Characteristics of a trust-worthy person
- Challenges due to loss of trust
Pre-Requisites:
- Nil
Target Audience:
- Supervisors
- Managers
- Staffs

This Course introduces you to the Supervisory Development
Course Objectives:
At the end of the Course
- You will get an overview of Servant Leadership Program
- You will get to know the Better Understanding of Deploying the Balanced Scorecard
- You will also have an insight of the qualities and role of a Supervisor
Pre-Requisites:
- Nil
Target Audience:
- Supervisors
- Managers
- Staff

This Course introduces you to the Supervisory Development
Course Objectives:
At the end of the Course
- You will get an overview of Supervisory Development Program.
- You will get to know the difference between good and bad Supervision.
- You will also have an insight of the qualities required to be an Efficient Supervisor.
Pre-Requisites:
- Nil
Target Audience:
- Supervisors
- Managers
- Staff