Module 3 - Effective Communication for FL Supervisors

This Course introduces you to the Communicating Effectively for Front-Line Supervisors

Course Objectives:

At the end of the Course

  1. Essential Skills of a Front-line Supervisor
  2. What is Effective communication?
  3. Why is Effective communication important for a FL Supervisor?
  4. Principles of Effective Communication.
  5. 7 C’s of Effective Communication.
  6. Effective Communication Process (PDCA)

Pre-Requisites:

  1. Nil

Target Audience:

  1. Supervisors
  2. Managers
  3. Staffs